This Privacy Policy sets out the rules governing the processing of personal data and the use of cookies and similar technologies in connection with the use of the website available at https://smartoffice.expert.
We make every effort to ensure the security and confidentiality of the personal data entrusted to us. Personal data is processed in accordance with applicable laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
The controller of personal data is:
Eveo Sp. z o.o.
ul. Walerego Sławka 3A
30-633 Kraków
Tax Identification Number (NIP): 676-23-63-773
For matters related to the processing of personal data, you can contact us by e-mail at: biuro@eveo.pl.
The Controller has not appointed a Data Protection Officer, as there is no such obligation under applicable law.
Depending on the purpose of contact and the way in which the Website is used, we may process the following data:
e-mail address,
telephone number (if provided voluntarily),
content of messages submitted via contact forms,
technical data related to the use of the Website, such as IP address, online identifiers, device and browser information,
information regarding the user’s activity on the Website, collected with the user’s consent through analytics and marketing tools.
Providing personal data is voluntary; however, it is necessary in order to use the contact form or the system demo request form.
Personal data is processed for the following purposes:
If you contact us via the contact form or the system demo request form, we process your personal data in order to respond to your enquiry and conduct further communication related to presenting our offer.
Legal basis: Article 6(1)(f) GDPR – the Controller’s legitimate interest in handling enquiries and communicating with potential customers.
Where necessary to protect the Controller’s rights, personal data may be processed for the purpose of establishing, exercising or defending legal claims.
Legal basis: Article 6(1)(f) GDPR – the Controller’s legitimate interest.
With your consent, we use analytics tools that allow us to better understand how the Website is used and to optimise its operation.
Legal basis: Article 6(1)(a) GDPR – the user’s consent provided through cookie settings.
With your consent, we may use marketing tools that enable us to carry out advertising and remarketing activities.
Legal basis: Article 6(1)(a) GDPR – the user’s consent provided through cookie settings.
Within the Website, users may contact the Controller via the contact form and the form used to request a system presentation.
In connection with the use of these forms, the following data may be processed:
e-mail address (required field),
telephone number (optional field),
content of the message submitted via the form.
Data submitted through the forms is used exclusively for handling the enquiry, providing a response and conducting further communication related to the submitted request.
Data submitted through the forms is:
sent to the Controller’s e-mail inbox,
stored in the WordPress system through the Elementor Submissions functionality.
Access to the data is granted only to persons authorised by the Controller and entities providing technical services to the extent necessary to maintain the Website.
To protect forms against spam and automated attempts to submit messages, we use the Cloudflare Turnstile service operating in Invisible Mode.
This service makes it possible to distinguish actions performed by users from actions performed automatically by bots, which helps ensure the security of the Website.
The use of Cloudflare Turnstile may involve the processing of certain technical data, such as the IP address and information relating to the user’s browser and device.
Detailed information on data processing by Cloudflare is available at:
https://www.cloudflare.com/privacypolicy/
The Website uses analytics and marketing tools provided by third parties. These tools are used only after obtaining the user’s consent through cookie settings.
The Website uses Google Tag Manager – a tool that enables the management of scripts and tags used on the Website.
Google Tag Manager itself does not collect personal data; however, it enables other analytics and marketing services to be activated.
Provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use Google Analytics 4 to analyse website traffic and better understand how users interact with the Website.
Through Google Analytics, we may obtain information including:
number of visits,
traffic sources,
user behaviour on the Website,
time spent on the Website,
pages visited.
The data is used exclusively for statistical purposes and to optimise the operation of the Website.
We use Google Ads for advertising and remarketing activities.
This allows us to display advertisements to users based on their previous activity on the Website.
The Website uses Microsoft Clarity to analyse how users interact with the website.
The tool enables, among other things, the creation of anonymous heatmaps and the analysis of user interactions with the Website, which helps us improve its functionality.
Provider:
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA.
We also use Hotjar, which allows us to analyse user experience and identify areas requiring improvement.
Hotjar enables, among other things:
creation of heatmaps,
analysis of user behaviour,
assessment of user interface effectiveness.
Provider:
Hotjar Ltd, Dragonara Business Centre, Malta.
Personal data may be shared with entities supporting the Controller in operating the Website and conducting business activities, in particular:
hosting service provider – home.pl,
entities providing website maintenance and technical support services,
providers of analytics and marketing tools,
entities providing legal or advisory services where necessary to protect the Controller’s rights.
All entities processing personal data on behalf of the Controller are required to ensure an appropriate level of personal data protection.
In connection with the use of services provided by Google, Microsoft, Hotjar and Cloudflare, personal data may be transferred outside the European Economic Area.
In such cases, the Controller uses only providers that ensure an appropriate level of data protection, in particular through the use of Standard Contractual Clauses approved by the European Commission or other mechanisms provided for under applicable law.
Personal data will be retained for the period necessary to fulfil the purposes for which it was collected.
In particular:
data related to contact forms and demo request forms – until the correspondence has been completed and the limitation period for any potential claims has expired,
data processed on the basis of consent – until the consent is withdrawn,
data related to the establishment, exercise or defence of legal claims – until the expiry of the limitation periods resulting from applicable law.
Data subjects have the following rights:
the right to access personal data,
the right to rectify personal data,
the right to erase personal data,
the right to restrict processing,
the right to data portability,
the right to object to the processing of personal data based on the Controller’s legitimate interest,
the right to withdraw consent at any time where processing is based on consent,
the right to lodge a complaint with the President of the Personal Data Protection Office.
To exercise your rights, you may contact the Controller at: biuro@eveo.pl
Detailed information on the use of cookies and consent management is provided in a separate Cookies Policy available on the Website.
The Website uses the Complianz consent management platform and Google Consent Mode v2 mechanisms, enabling users to manage their preferences regarding the use of cookies.
The Controller applies appropriate technical and organisational measures to protect processed personal data against loss, unauthorised access, disclosure or destruction.
Access to personal data is granted only to authorised persons who are required to maintain confidentiality.
This Privacy Policy may be updated in the event of changes in applicable law, the implementation of new technological solutions or changes in the way the Website operates.
The current version of the Privacy Policy is always published on the Website together with the date of the most recent update.
Last updated: 9 September 2026